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Blog

We're Open!

We’re open… albeit in a limited capacity for now.

It’s time to step into luxury and relax in pure mineral wellness. We’re excited to announce that from the 1st June 2020 we will be open for our Spa Experiences, Private Mineral Bathing and (socially distanced) Hepburn Bathhouse soaking. 

As restrictions start to ease things will look a little different...

Pre-bookings are essential as is prepayment and online bookings are preferred due to limited capacity for onsite or phone booking services. This is to ensure your safety and allow for the highest of operating standards to be in place inline with state regulations. 

Wellness is at the heart of what we do and we want to ensure you that every step is being taken to ensure you have an amazing, safe and relaxing Hepburn Bathhouse & Spa experience. 

While we ease into opening we thank you for your patience and understanding as we navigate regulatory changes. 

 

~ If you feel unwell, have a temperature, cough or flu like symptoms please do not attend until you are well.

~ Max 1 hr 45 mins bathing –  Must exit by allocated time.

~ Online bookings and prepayment are essential.

~ We are fully cashless for any onsite retail purchases.

~ Up to 20 patrons will be permitted with strict social distancing in place.

~ Social distancing of 1.5 meters applies at all times.

~ Please note: The Aroma Steam Room and Mineral Hamman are closed until further state restrictions are eased. Spa jets remain deactivated during this period.

~ The Relaxation Mineral Pool and the Magnesium Salt pools are available for your soaking.

~ Sanctuary Mineral Bathing is now available to book online, however does exclude the Aroma Steam Room and Mineral Hamman are closed until further state restrictions are eased. 

~ Toilets are open and accessible however showers remain closed.

~ Change rooms are open, we encourage guests to arrive ready to bathe.

~ We encourage guests to speak with our friendly staff upon arrival with any questions.

~ The strictest of hygiene standards are in place and the health and safety of our staff and customers is of the highest importance and informs all of the decisions made on-site.

~ Towel and Locker Hire is now available.

~ Please bring a water bottle as no cups will be available for water.

~ Please respect and support our staff at all times who will be working to support your access to wellness experiences.

 

COVID - 19 Announcement 

Due to the local lockdown announcement made by the Victorian Government on 30 June 2020,we are working to ensure we manage our operations in line with the revised restrictions. Please read below what this will mean for you scheduled visit to the Hepburn Bathhouse & Spa.

Important UPDATE for Victorian travellers

Effective from 1 July 2020, Victorian accommodation providers and spa facilities are no longer permitted to accept guests living in a currently identified virus hotspot. The Victorian government have announced that postcodes 3012, 3021, 3032, 3038, 3042, 3046, 3047, 3055, 3060 and 3064 are subject to additional lockdown restrictions.

If you reside in a nominated lockdown post-code, you are not permitted to attend the Hepburn Bathhouse & Spa, Hepburn Springs Escape, Hepburn Spa Retreat or Hepburn Pavilion.

 

Temporary Operating Hours

Hepburn Bathhouse & Spa

Monday: TEMPORARILY CLOSED
Tuesday: TEMPORARILY CLOSED
Wednesday: TEMPORARILY CLOSED
Thursday: TEMPORARILY CLOSED
Friday: TEMPORARILY CLOSED
Saturday: TEMPORARILY CLOSED
Sunday: TEMPORARILY CLOSED

 

Hepburn Pavilion Café

Monday: TEMPORARILY CLOSED
Tuesday: TEMPORARILY CLOSED
Wednesday: TEMPORARILY CLOSED
Thursday: TEMPORARILY CLOSED
Friday: TEMPORARILY CLOSED
Saturday: TEMPORARILY CLOSED
Sunday: TEMPORARILY CLOSED

by Hepburn Bathhouse & Spa      May 25th 2020