Important Announcement: COVID-19 Update
This page contains important information regarding your visit to the Hepburn Bathhouse & Spa and associated properties including the Hepburn Spa Retreat, Hepburn Springs Escape and Hepburn Pavilion Cafe.
UPDATE: 28th October 2021 - 4pm
We are thrilled with the announcement by the Victorian Government that from 6pm on Friday, we are able to once again welcome back ALL Victorian guests (Metro & Regional).
Following the current reopening roadmap travel can resume for ALL Victorian's.
Treat yourself to a visit or a stay!
Here is what you need to know when visiting us:
Guests visiting the bathhouse must be fully vaccinated (or have a medical exemption), with ability to show proof of this to our team prior to entry. We recommend downloading the Services Victoria App and connecting your vaccine certificate from My Gov website.
Bookings are strongly recommended and all guests included in a booking will need to have their details recorded.
You will notice enhanced sanitation measures across the site during your visit, particularly at high frequency touch points.
You will notice guest numbers have been significantly reduced in order to maintain safe distancing on site and we asks guests adhere to COVIDSafe capacity requirements outlined on signs located in each area.
We look forward to seeing you soon!
UPDATE: 27th September 2021 - 9am
As per the end of the lockdown period for the Surf Coast and Geelong regions, we are now able to welcome our guests from these areas to Hepburn Bathhouse & Spa. Please note that unfortunately we are unable to welcome our guests from areas currently under lockdown, until advised by the state government.
Some experiences are temporarily unavailable, in line with State guidelines. This includes use of our saunas, hammams, steam and spa water jets.
We apologise for the inconvenience, but can assure you that we are open and welcoming guests from permitted regions.